A while back, we were asked to recruit and place a high level executive administrative assistant with a very large and well established manufacturing company. This administrative assistant was to be the face of the corporation to visitors, clients, supplier and business partners. This position reported to a very conservative Senior VP on the 17th floor…the floor.
We recruited the perfect candidate…an intelligent, well-spoken female with good references. She interviewed extremely well over the phone. It was time for the face-to-face interview. Our lead recruiter coached our candidate about the position, anticipated interview questions and proper dress. Every detail was discussed…or so we thought.
We eagerly waited for the feedback about the interview from the company’s HR manager. We finally got the call. The HR Manager told us our candidate had a solid interview. She was engaging, nailed all of the interview questions and looked very professional…except for one small detail…blue fingernail polish.
It took weeks of additional interviews with other senior managers and a great deal of discussion on our part to get past the fingernail issue. I know what you’re thinking. This issue should not have mattered. But the reality of the matter was that the conservative Senior VP could not get past blue fingernails. What could have been an immediate job offer for our candidate turned into a drawn out ordeal.
My message to you is, take a close look at your sales team. Make sure they look the part and are groomed according to the expectations of your customer.
Ken Lazar, CEO
Ability Professional Network
Experts in Recruiting Sales Professionals